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2. What was the nature of your most recent interaction with the Planning Department?*
   -- Select One --Pre-Application MeetingDevelopment Application IntakeFence PermitZoning Verification Inquiry or Business Tax ReceiptAlcohol License Signoff Other
3. Please select what best describes you:*
   -- Select One --City ResidentSt. Lucie County ResidentVisitorBusiness OwnerDeveloperOther
4. Who did you meet with on our staff?*
   -- Select One --Executive AssistantPlanner on DutyHistoric Preservation PlannerPlanning Director
6. Were you greeted quickly and courteously?*

   1. Yes
   2. No
7. Was our staff professional and eager to assist you in a timely manner?*

   1. Yes
   2. No
8. Was our staff knowledgeable regarding the requirements and procedures necessary to address your need?*

   1. Yes
   2. No
10. Were you given an opportunity to ask follow up questions?

    1. Yes
    2. No
    3. N/A
11. Did our staff explain the next step in the process?*

    1. Yes
    2. No
12. Were your needs met and your questions answered?*

    1. Yes
    2. No
14. If the person serving you was unable to address your concern or need, were you directed to the appropriate person or other City division?*

    1. Yes
    2. No
15. Was the project reviewed and/or permit issued within the estimated timeframe discussed?*

    1. Yes
    2. No
    3. N/A
16. Did the estimated timeframe provided to you meet your expectations? *

    1. Yes
    2. No
    3. N/A
20. The information or assistance I was seeking was clearly provided to me. *

    1. Strongly Agree
    2. Agree
    3. Neither Agree nor Disagree
    4. Disagree
    5. Strongly Disagree
21. City staff provided helpful suggestions and information to advance my project.*

    1. Strongly Agree
    2. Agree
    3. Neither Agree nor Disagree
    4. Disagree
    5. Strongly Disagree
22. City staff were responsive and prompt in responding to emails, calls and inquiries.*

    1. Strongly Agree
    2. Agree
    3. Neither Agree nor Disagree
    4. Disagree
    5. Strongly Disagree
23. Overall, the service I received was excellent.*

    1. Strongly Agree
    2. Agree
    3. Neither Agree nor Disagree
    4. Disagree
    5. Strongly Disagree
27. Please provide comments or suggestions about your most recent experience. You may also include any information to help us identify the project of your most recent experience. This is optional, but a big help in our effort to provide exceptional customer service.
29. Would you like to be contacted by someone on our staff about your experience?*

    1. Yes
    2. No
31. First Name
32. Last Name
34. Address1
36. Address2
38. City
39. State
40. Zip
42. Phone
43. Email Address
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45. 1. Receive an email copy of this form.
46. Email address

    This field is not part of the form submission.

47. Submit

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